Shipping and Exchange Policy

For physical products purchased through our website, we aim to process and ship your order within 5 – 10 business days. Shipping times may vary based on your location.

If you are not satisfied with your purchase, you may request an exchange within 30 days of receipt. To be eligible for an exchange, items must be unused and in their original packaging. Please contact us at info@madvikretreat.com to initiate the exchange process. For any questions or concerns regarding cancellations, refunds, or exchanges, feel free to reach out to our customer support team.

Exchange policy is not applicable, in case of any discrepancy please contact us at info@madvikretreat.com. We generally give response within 24 hours of receipt of email.